Support Center 2.2.2 (Support Center Medion) Description:

Support Center is powerful and easy-to-use support center and helpdesk software. It allows you to take control of your company inbox, and productively handle interactions between you and your clients.

This software is very easy to learn and to use, intuitive, and especially powerful. Your support agents can easily read and reply the tickets or collaborate.

 
Support Center 2.2.2 (Support Center Medion) Features:

· Canned (Predefined) Messages
Canned Messages are used for you to quickly insert messages that you frequently type into the mails. We integrated canned messages module with Knowledge base module, so you can profit from fast and easy to use company knowledge located on one place. Together with predefined messages you can define also predefined attachments. If you need to attach often any file to mails, just upload it once to predefined internal knowledge. Later you just add this knowledge easily to mail body and you don't need to wait until file will be uploaded to server.

· Knowledgebase + powerful suggestion algorithm
Knowledge base is the most important module in each help desk software. It helps you to resolve tickets before they are submitted by your customers. Our knowledge base module has powerful suggestion algorithm offering to users best matching entries from knowledge base to their support request and is optimized for search engines to increase your site ranking.

· Bi-Directional Mail Gateway
Every ticket can be easilly answered also by comon Mail Client like Outlook, Outlook Express, Thunderbird, PDA mail client or any other.
Every agent can define multiple conditions of mail Gateway. Mails passed gateway conditions will be forwarded to his personal mailbox if he plan to answer them by other mail client.

· Ticket Changes Notifications
Every Agent or customer can be instantly notified about ticket changes by email. It is up to your agents, if they want to be notified and when.
Every agent can define own notifications, own conditions and own content of notification mail.Our system doesn't make any limits of needs of your agents. Administrator can create global notifications, where can be notified about changes in tickets also your customers.

· Ticket Filters
SupportCenter offers to your agents quick view on tickets they want to see. Every agent can setup own filter on tickets and save it as predefined filter.

· Security and resistance against hacker attacks
Mail communication with your customers and their contacts are the most sensitive value of every internet company. Therefore highest possible security, which could offer web application was one of the main requirements in SupportCenter specification. Every possible way of attack was reviewed and minimized by a design of application core.

 
Support Center 2.2.2 (Support Center Medion) Requirements:

· PHP version 4.2.x or higher, mbstring extension
· MySql Database version 4.1 or higher
· Internet Explorer or Firefox/Mozilla browser
· PHP extensions - most hosting accounts support either mbstring extension (required) or iconv extension (recommended)

 
Support Center 2.2.2 (Support Center Medion) Security Information

You cannot download any crack or serial number for Support Center 2.2.2 (Support Center Medion) on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for Support Center 2.2.2 (Support Center Medion) present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal way which we do not support. All software that you can find here is freely downloadable and legal.

Support Center 2.2.2 (Support Center Medion) installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test Support Center 2.2.2 (Support Center Medion), if it contains any viruses. No infections have been found and downloading Support Center 2.2.2 (Support Center Medion) is completelly problem free because of that reason. Our experts on malware detection tested Support Center 2.2.2 (Support Center Medion) with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in Support Center 2.2.2 (Support Center Medion).

All software that you can find on our servers, including Support Center 2.2.2 (Support Center Medion), is either freeware, shareware or open-source, some of the software packages are demo, trial or patch versions and if possible, we also host official full versions of software.

Because we want to be one of the fastest download sites on the web, we host all the software including Support Center 2.2.2 (Support Center Medion) on our servers. You cannot find here any torrents or download links that would lead you to dangerous sites.

Fyxm.net does support free software, however we do not support warez or illegal downloads. Warez is harming producers of the software.

Enjoy!